Terms of Use

1.1 Acceptance. These Terms of Use (these "Terms") are a binding agreement between you ("you") and VETT, LLC, a California limited liability company, dba CrossBeamIP ("VETT," "we," or "us"), and govern your access to and use of https://www.crossbeamip.com/ and https://www.crossbeamip.ai/, together with any successor or related domains, subdomains, or mobile versions (collectively, "CrossBeamIP" or the "Sites"), and the automated, AI-assisted tools, dashboards, questionnaires, and downloadable report outputs made available through them (collectively with the Sites, the "Services"). By accessing or using the Services, you agree to these Terms and to our Privacy Policy, available at the URL posted on the Sites at the time you access the Services (the "Privacy Policy"), which is incorporated by reference. If you do not agree, do not use the Services. If you accept these Terms on behalf of an entity, organization, company, or law firm, you represent that you have authority to bind it, and "you" refers to that entity.

1.2 Subscription Services Agreement. If you purchase a paid subscription plan on CrossBeamIP, including any 3-Day Pass, Monthly Subscription, or Yearly Subscription (each, a "Subscription Plan"), your Subscription Plan is also subject to VETT's Subscription Services Agreement (the "Subscription Agreement"), located at the Subscription Agreement page or such other written contract as may be separately agreed between you and VETT. The Subscription Agreement governs the paid subscription relationship between you and VETT, including fees, billing, cancellation, refunds, and your rights and obligations as a paid Customer. Users who do not purchase a Subscription Plan are not parties to the Subscription Agreement. These Terms continue to apply to all users of the Sites, including paid Customers. In the event of any conflict between these Terms and the Subscription Agreement, the Subscription Agreement controls for paid Customers. Capitalized terms not defined in these Terms have the meanings given in the Subscription Agreement.

You must be at least eighteen (18) years old and have the legal capacity to enter into a binding contract to use the Services. The Services are not directed to individuals under eighteen (18), and we do not knowingly collect personal information from them. You agree to use the Services only for lawful business or professional purposes and in compliance with all applicable laws and regulations, including export control and sanctions laws that apply to your use of the Services and access to any underlying data.

The Services are an automated, AI-assisted brand data retrieval and screening platform that lets users submit trademark-related inputs and receive risk estimates, search logs, and downloadable reports ("Reports") drawn from public intellectual property registers and other public data sources. The Services may rely on artificial intelligence to generate outputs that are generally produced without human review. The Services are a research and screening tool only; they are not a substitute for the independent judgment of a licensed attorney, do not constitute legal advice, and do not guarantee any trademark clearance, registration, or other regulatory outcome. Use of the Services does not create a lawyer–client relationship with VETT or any of its personnel, and VETT does not act as your attorney. Final registration decisions are made by independent human examiners at official registries (such as the United States Patent and Trademark Office). You should not rely on the Services for time-critical filing deadlines. We use commercially reasonable efforts to make the Services available, but the Services may be interrupted for maintenance, emergency patches, or upstream third-party infrastructure issues beyond our reasonable control.

To access certain features, you must register for an account with accurate, current, and complete information, and keep it up to date. You are responsible for safeguarding your credentials, for all activity under your account, and for promptly notifying us of any unauthorized use or suspected compromise. You may not share credentials except as expressly permitted under the Subscription Agreement. We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, the Subscription Agreement, or applicable law, or to protect the security or integrity of the Services. For paid Customers, Subscription Plans (including fees, cancellations, and refunds) are governed by the Subscription Agreement and any applicable Order Form.

You will not, and will not allow anyone using your account to:

(a) reverse engineer, decompile, or attempt to derive the source code of the Services;

(b) interfere with or disrupt the Services, circumvent access restrictions, scrape data, or run automated scripts or programmatic data extraction tools against the Services;

(c) input into any questionnaire or other input field (i) credit card numbers, financial account numbers, or other payment credentials, or (ii) the name, address, contact details, or other personal information of any of your third-party clients or any other identifiable individual;

(d) upload or transmit any virus, worm, Trojan horse, or other malicious code;

(e) remove any proprietary, confidentiality, or other notices from the Services or any Report;

(f) use the Services or any Report to build a competing product or to train any artificial intelligence or machine-learning model;

(g) submit content that is knowingly false, materially misleading, infringing, or otherwise unlawful;

(h) impersonate any person or misrepresent your affiliation; or

(i) sell, resell, rent, sublicense, or otherwise commercially exploit the Services or any Report except as expressly permitted under the Subscription Agreement.

We may investigate violations of this Section and may suspend or terminate access where appropriate.

As between you and VETT, we and our licensors own all right, title, and interest in and to the Services, the Sites, the underlying software, dashboards, AI algorithms, and all related content, names, and marks (including "VETT" and "CrossBeamIP"). Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business or professional legal support operations.

You retain all right, title, and interest in your trademark queries, brand names, design elements, keywords, uploaded logos, and other materials you submit ("User Submissions"). You grant us a non-exclusive, worldwide, royalty-free license to host, process, and display your User Submissions solely to provide the Services to you and to generate Reports for you. We will not use your User Submissions to train any artificial intelligence or machine-learning model.

The Subscription Agreement governs ownership of Reports for paid Customers. If you are not a party to a Subscription Agreement and the Services provide you with any Report, VETT grants you a limited, non-exclusive, non-transferable license to use that Report for your internal business or professional purposes, subject to these Terms.

If you provide us with suggestions, enhancement requests, comments, or other feedback about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such Feedback without restriction or obligation to you.

The Services rely on, and may link to, services and content provided by third parties, including cloud hosting and database providers, AI processing, web search, payment processing, transactional email, and public data sources. We do not control these third-party services and are not responsible for their availability, accuracy, or content. Your use of any third-party service is subject to that provider's terms, and you are responsible for reviewing those terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, THE SITES, AND ALL REPORTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VETT AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY REPORT OR DATA RETRIEVED FROM PUBLIC SOURCES IS COMPREHENSIVE, CURRENT, OR ACCURATE, OR THAT USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR OUTCOME. THE SERVICES DO NOT CONSTITUTE LEGAL ADVICE AND DO NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP. YOU ARE SOLELY RESPONSIBLE FOR CONDUCTING INDEPENDENT LEGAL DUE DILIGENCE BEFORE MAKING ANY COMMERCIAL OR FILING DECISION BASED ON THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

This section contains critical disclosures about the nature of Reports and your obligations to download and preserve them. Please read carefully before using the Services.

9.1 Nature of Reports and CrossBeamIP's Limited Data Access.

CrossBeamIP provides tools that generate Reports based on your inputs. These Reports are created dynamically and delivered directly to you through your personal dashboard. CrossBeamIP does not access, retain, store, archive, or maintain any consumer dashboard or any Reports generated therein. This architecture is a fundamental feature of the platform, designed to protect the confidentiality of your trademark strategies and client matters.

Because CrossBeamIP does not retain your Reports, CrossBeamIP cannot:

• retrieve or restore any Report on your behalf at any time, for any reason;
• provide access to previously generated Reports after your session ends, after a Report has been automatically deleted, or after your account is terminated or suspended;
• fulfill any request — from you, a court, a regulator, or any third party — for copies of Reports that were not saved and downloaded by you before their deletion.

9.2 Dashboard Limits and Automatic Report Deletion.

Your dashboard is subject to the following limits, which you acknowledge and accept as a condition of using the Services:

(a) Dashboard capacity. Each user dashboard is limited to a maximum of twenty-five (25) Reports at any given time. Once this limit is reached, you must delete existing Reports before new Reports can be generated.

(b) Automatic permanent deletion. All Reports are automatically and permanently deleted ten (10) days after the date of their creation, regardless of whether you have downloaded them. This deletion is irreversible. CrossBeamIP cannot recover any Report that has been automatically deleted.

(c) No archiving. CrossBeamIP does not archive, back up, or maintain any copy of your Reports at any point. Once a Report is deleted — whether automatically after ten (10) days, manually by you, or as a result of account termination — it is gone permanently.

9.3 Your Responsibility to Download Reports.

YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR DOWNLOADING AND RETAINING ALL REPORTS. CrossBeamIP strongly recommends the following practices:

• Download every Report immediately upon generation, before ending your session or navigating away from the dashboard;
• Do not wait. Given the ten (10)-day automatic deletion window, any Report not downloaded within ten (10) days of creation will be permanently and irrecoverably lost;
• Save all downloaded Reports in your firm's document management system, secure local storage, or another reliable backup location outside the CrossBeamIP platform;
• Do not rely on your CrossBeamIP dashboard as long-term or permanent storage for any Report;
• Download all Reports before any planned subscription changes, subscription cancellation, non-renewal, or account closure;
• Maintain your own backup copies of all Reports you intend to use or rely upon in connection with client matters.

Best Practice: Treat every Report as a document that exists for ten (10) days only. Download it immediately upon generation. CrossBeamIP cannot recover Reports that have been automatically deleted or that were not saved before account termination.

9.4 Effect of Account Termination or Subscription Cancellation.

Upon termination, suspension, expiration, or cancellation of your subscription or account — for any reason, including voluntary cancellation, non-payment, expiration of a Subscription Plan, or termination by VETT — the following applies:

(a) Immediate access termination. Your access to the Services, your dashboard, and all Reports ceases immediately upon the effective date of termination or expiration.

(b) No post-termination access. CrossBeamIP does not provide any post-termination grace period for accessing your dashboard or any previously generated Reports. There is no 30-day — or any — post-termination window for data or report retrieval, because CrossBeamIP does not retain or possess your Reports at any time.

(c) No liability for undownloaded Reports. CrossBeamIP is not liable for any Reports, data, or content that you did not download before account termination, session expiration, or the ten (10)-day automatic deletion window. You assume all risk of loss associated with failure to download your Reports promptly.

(d) Personal account data. CrossBeamIP retains certain personal account data (such as your name, email address, billing records, and account usage logs) in accordance with our Privacy Policy and applicable law. California residents may submit a verified consumer request for access to personal information CrossBeamIP holds about them, consistent with the California Consumer Privacy Act (CCPA/CPRA). Such requests apply only to personal information CrossBeamIP actually holds — they do not and cannot extend to Reports, which CrossBeamIP does not possess at any time.

9.5 No Continuity Representations.

CrossBeamIP makes no representation, warranty, or guarantee regarding the continued availability of any Report, dashboard view, or account data after a session ends, after the ten (10)-day automatic deletion window expires, or following account termination. You acknowledge and agree that CrossBeamIP has no obligation to provide continued access to the Services or to any Report after the earliest of: (i) ten (10) days from the Report's creation date; (ii) your account's termination, suspension, or expiration; or (iii) the point at which your dashboard's 25-Report limit requires deletion of existing Reports.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITES OR SERVICES REMAINS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER VETT NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "VETT PARTIES"), NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITES OR SERVICES, WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, RE-BRANDING COSTS, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE SITES OR SERVICES, OR FROM RELIANCE ON ANY REPORT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE VETT PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Without limiting the foregoing, the VETT Parties shall have no liability whatsoever for: (i) any Report or dashboard content that was automatically deleted after the ten (10)-day deletion window; (ii) any Report or content that you did not download before account termination, session expiration, or automatic deletion; or (iii) any failure or inability to retrieve Reports after the fact, given that CrossBeamIP does not store, archive, or possess such Reports at any time.

NOTWITHSTANDING THE FOREGOING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE VETT PARTIES' TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID DIRECTLY TO VETT FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. FOR PAID CUSTOMERS, ANY MORE SPECIFIC LIMITATION OF LIABILITY IN THE SUBSCRIPTION AGREEMENT CONTROLS OVER THIS SECTION TO THE EXTENT OF ANY CONFLICT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN LIABILITIES, SO SOME OR ALL OF THIS SECTION MAY NOT APPLY TO YOU.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the VETT Parties from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your User Submissions; (c) your violation of these Terms, the Subscription Agreement (if applicable), or applicable law; (d) your violation of any third-party right, including any intellectual property, privacy, or contractual right; or (e) any dispute between you and any third party (including, for a Customer, any of its third-party clients) relating to the Services or any Report. We may, at our option and expense, assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate with our defense. You will have no obligation to indemnify the VETT Parties under this Section to the extent a claim arises from the gross negligence or willful misconduct of any VETT Party.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND VETT TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION, WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, AND CONTAINS A 30-DAY OPT-OUT.

12.1 Governing Law; Courts. These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The Federal Arbitration Act governs the interpretation and enforcement of Section 12.2. Subject to Section 12.2, any judicial action must be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and VETT each submit to the personal jurisdiction of those courts.

12.2 Arbitration. You and VETT agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services, or the breach, termination, enforcement, interpretation, or validity thereof (each, a "Dispute"), will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect (the "AAA Rules," available at adr.org), as modified by these Terms. Before initiating arbitration, the claimant must send a written notice of the Dispute to the other party (to VETT at the address in Section 13.3), and the parties will attempt to resolve the Dispute informally for sixty (60) days. The arbitration will be conducted by a single arbitrator, seated in Los Angeles County, California; for claims under US$10,000, the arbitration will proceed on written submissions only unless the arbitrator orders otherwise. The arbitrator has exclusive authority to resolve all issues relating to the existence, scope, or enforceability of these Terms, except that a court will decide the enforceability of the Class Action Waiver in Section 12.3. Any award of damages must be consistent with the limitation of liability in Section 10, and the arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. If your claim for damages does not exceed US$2,500, VETT will pay all AAA filing, administrative, and arbitrator fees, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose under Federal Rule of Civil Procedure 11(b); otherwise, fees are governed by the AAA Rules. If you prevail in arbitration, you will be entitled to an award of attorneys' fees and expenses to the extent provided under applicable law. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver. YOU AND VETT EACH AGREE THAT ALL DISPUTES WILL BE RESOLVED ONLY IN YOUR OR VETT'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only on an individual basis.

12.4 Exceptions. Either party may (a) bring an individual action in small-claims court for any Dispute within that court's jurisdiction, and (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, other intellectual property rights, confidentiality obligations, or unauthorized access to or use of the Services.

12.5 Changes; Enforceability; Opt-Out.

(a) If VETT amends this Section 12 after you first accepted these Terms, VETT will provide notice in accordance with Section 13.3. You may reject any such amendment by written notice to VETT within thirty (30) days after the change becomes effective, in which case the version of this Section 12 in effect immediately before the amendment will continue to apply to Disputes between you and VETT.

(b) If the Class Action Waiver in Section 12.3 is found to be unenforceable, or if this Section 12 is found to be unenforceable in its entirety, then this Section 12 will be null and void, and any Dispute will be resolved exclusively in court under Section 12.1.

(c) You may opt out of Sections 12.2 and 12.3 by sending written notice within thirty (30) days after first accepting these Terms to: VETT, LLC, Attn: Legal, Arbitration Opt-Out, 309 Pine Avenue, Suite 236, Long Beach, CA 90802, with a copy by email to customer-service@crossbeamip.com. The notice must include your full legal name, the email address associated with your account (if any), and a clear statement that you wish to opt out of arbitration. If you opt out, any Dispute will be resolved in court under Section 12.1; all other provisions of these Terms remain in effect.

This Section 12 survives any termination of these Terms.

13.1 Changes. We may modify these Terms from time to time. If we make any material change, we will update the "Last Updated" date and, where appropriate, provide additional notice (such as by email, in-app notice, or a notice posted on the Services). The updated Terms become effective on the date posted unless otherwise stated. Your continued use of the Services after the effective date constitutes acceptance. We may also modify, suspend, or discontinue any feature of the Services at any time. For paid Customers, any commitment regarding core functionality during a Subscription Term is governed by the Subscription Agreement.

13.2 Termination. You may stop using the Services at any time; the Subscription Agreement and any applicable Order Form govern termination of any Subscription Plan. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms, the Subscription Agreement, or applicable law, or if we discontinue the Services. Sections 3, 5, 6, 8, 9, 10, 11, 12, 13.4, 13.5, and 13.6 survive termination.

13.3 Notices. We may provide notices to you by posting them on the Services or by email to the address associated with your account, and you consent to receive notices electronically. Notices to us must be sent in writing to:

Email: customer-service@crossbeamip.com

VETT, LLC, 309 Pine Avenue, Suite 236, Long Beach, CA 90802

13.4 Assignment. You may not assign these Terms or any rights or obligations under them without our prior written consent, and any attempted assignment without consent is void. We may freely assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

13.5 Severability and Waiver. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later.

13.6 Entire Agreement; Force Majeure. These Terms, together with the Privacy Policy and (for paid Customers) the Subscription Agreement and any applicable Order Form, constitute the entire agreement between you and VETT regarding the subject matter and supersede all prior communications. We will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor conditions, government actions, internet or telecommunications failures, or third-party service disruptions.